Service Information for BCSharpL3

Service and Troubleshooting Information

Model: MX-3060N

Location: Alcove on Level 3 of the Beecroft.

Machine Identification Number (MIN): REF 179911 SN 7509209X .

Consumable codes:
Cyan toner: MX-60GTCA
Magenta toner: MX-60GTMA
Yellow toner: MX-60GTYA
Black toner: MX-60GTBA
Waste container: MX-607HB
Staples: MX-SCX1

Contact IT Support for any faults which cannot easily be cleared.
The Sharp operations centre is not open outside normal working hours.
Use one of the other Sharp devices if you have urgent work when a problem occurs.

Only in exceptional circumstances should anyone not in IT Support call the Sharp operations centre.

Sharp operations centre: Telephone 0800-138-1436
Hours 0830 - 1730 (normal working days only)

You will be asked to provide:

  1. MIN .
  2. Your name .
  3. Your contact telephone number .
  4. Description of the problem: give a clear description with any error codes or messages appearing on the device's console.
  5. Remember to ask for a call reference number if not offered.

If not in IT Support send the details to IT Support .

Categories: Printing