DWBSharpL2

Service and Troubleshooting Information

Model: BP-60C31

Location: DWB Level 2 left of the front entrance as you enter the building .

Serial Number (SN): 35078880.
Machine Identification Number (MIN): 433009.

Consumable codes:
Cyan toner: BPGT70CA
Magenta toner: BPGT70MA
Yellow toner: BPGT70YA
Black toner: BPGT70BA
Waste container: TBC
Staples: MX-SCX1 TBC

Contact IT Support for any faults which cannot easily be cleared.
The Sharp operations centre is not open outside normal working hours.
Use one of the other Sharp devices if you have urgent work when a problem occurs.

Only in exceptional circumstances should anyone not in IT Support call the Sharp operations centre.

Sharp operations centre: Telephone 0800-138-1436
Hours 0830 - 1730 (normal working days only)

You will be asked to provide:

  1. MIN .
  2. Your name .
  3. Your contact telephone number .
  4. Description of the problem: give a clear description with any error codes or messages appearing on the device's console.
  5. Remember to ask for a call reference number if not offered.

If not in IT Support send the details to IT Support .

Categories: Printing