How do I raise a request to order (RTO)?
In order to raise a request to order (RTO) you will first need a valid Physics Network account. This is generally in the form of PHYSICS\<username> where <username> is the account name you would log in to on a Windows System (and the password is the same as used with this account). Any queries about this should be sent to ITSupport@physics.ox.ac.uk
The RTO pages are located at: https://www.physics.ox.ac.uk/rto
Once you are logged in, you can then follow the on-screen instructions. There is a documentation about the RTO process which you may find useful.
There is also some additional RTO help here, although you need to login to see these pages.